All items are shipped from our warehouse within 3 to 7 business days. In some rare cases, when the card has been discontinued by the manufacturer, it might take up to 2 weeks before we ship the item. VGAStore.com has the right to send the substitution instead of the originally ordered card; the substitution will carry the same or better specifications. If the card has been discontinued by the manufacturer, VGAStore.com might send used or recertified card to fulfill the order; the card will be covered by the standard 6-Months warranty, unless otherwise specified.
Warranty and Returns
Products sold by VGAStore.net are covered by our 30 day return period and 6-Months replacement (for same or similar model) period, unless otherwise noted. Policies regarding items that are not covered by the 30-day return period are specified on the products' individual pages as well as in the special exceptions section below. Please note that VGAStore.net does not offer any technical support. Please direct technical questions to the manufacturer.
All Physically Damaged or Defective Products Must be reported within 3 business day of arrival to qualify for DOA replacement. VGAStore.net will not accept any claims for physically damaged products pass this time frame. All returns covered under our 14-day return period are subject to the following:
Return Mailing address:
1500 Midway Ct. W2
Elk Grove Village, IL 60202